Saab appoints arvato to drive European customer contact experience

London, 23 August 2010 – Saab Automobile (“Saab”) has appointed arvato, a leading provider of customer relationship management (CRM) services, to design and manage a new UK-based multi-lingual customer contact solution, consolidating activities from seven European countries from 23rd August.
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arvato services healthcare Takes on Global Logistics for Epigenomics AG

arvato services healthcare has taken on global logistics for Berlin-based Epigenomics AG’s cancer diagnostic products.
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National Outsourcing Association

arvato government services is a member of the National Outsourcing Association, the UK’s outsourcing trade association.
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arvato services healthcare offers new complete solution for pharmaceutical companies

Harsewinkel, June 16, 2010 – arvato services healthcare is offering a new complete solution for the market launch of pharmaceutical products in Europe. The solution is aimed at companies from Europe, the U.S. and Asia who want to enter this lucrative but highly fragmented market without having to put their own infrastructure in place.
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arvato distributes Terry Venables World Cup single

Hundreds of stores across the UK and Ireland will receive their deliveries of former England manager Terry Venables’ World Cup single ‘If I Can Dream’ this week (7 June 2010) thanks to arvato – the UK’s biggest entertainment logistics and distribution company.
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Marketing – arvato ranked fourth in the 2010 contact centre league

arvato has yet again climbed the ranks of Marketing’s annual league table of the UK’s leading outsourced contact centre providers, thanks to its unerring focus on customer experience and living and breathing its clients’ brands.
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5 PRIME appoints arvato services healthcare for logistics deal

Life science company 5 PRIME GmbH has chosen arvato services healthcare as the global distributor of its products and to manage all of its processes – from inbound transport and warehouse management to end-customer delivery.
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arvato supports Haiti charity single with free UK-wide CD distribution

arvato is supporting The Sun and Simon Cowell’s Haiti fundraising single Everybody Hurts, by delivering the CDs free of charge to hundreds of stores across the UK and Ireland.
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What Trends Will Be Driving Customer Loyalty Decision-Making in 2010?

As brands look to enhance their loyalty propositions in 2010 – arvato loyalty services is predicting 5 key market trends.
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arvato Nets AC Milan Loyalty Programme

AC Milan has appointed arvato services, one of Europe’s largest loyalty management companies, to launch a brand new membership programme for its fast growing 23 million strong global supporter base.
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arvato Launches ‘Rider Services’ Centre For Harley-Davidson

arvato loyalty services – one of Europe’s largest relationship and loyalty marketing agencies – has launched a multilingual contact centre for Harley-Davidson to help drive sales of its authorised motorbike rentals, tours and training courses across EMEA.
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