Case Studies
Our leading market position as a provider of customer relationship services is reflected by our successful partnerships with well known UK and international multi-sector brands.
Our creative and innovative approach, combined with a comprehensive range of services ensures we deliver the right solution for our clients' business needs.
Case studies
Only arvato loyalty gives you scalability, creativity, flexibility and efficiency. And results which speak for themselves:
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Sharper Focus
Improving The Experience of 100,000 Harley Owners Worldwide
arvato provides a consolidated multi-lingual European contact centre solution for Harley Davidson Europe and supports more than 100,000 riders in the world's largest and most successful factory-sponsored owners club outside the US.
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Unlimited Passion
Realising True Brand Potential
arvato delivers a comprehensive approach to customer handling; managing customer acquisitions from enquiry handling and brochure requests to test drives, and all aspects of retention including re-purchase cycle management and the organisation of experience days.